Security

Security

n. The DEPARTMENT with oversight responsibilities for the lawful behavior of all EMPLOYEES and CUSTOMERS.

NOTE: The STORE'S Security force operates mainly under cover, and works in cooperation with local law enforcement. I have seen several people arrested for SHOPLIFTING over the years, as well as seen EMPLOYEES terminated for inappropriate behavior.

WARNING: Some people can be very dangerous when confronted. So, observe, yes, but then immediately notify a MANAGER of anything unusual or suspicious. Don't ever take it upon yourself to attempt to apprehend anyone.

Service Operations Manager (SOM)

Service Operations Manager (SOM)

n. (* DEFINITION GOES HERE *).

NOTE: As it happens, I'm told my STORE doesn't presently have anyone in the SOM role. It's been subsumed into the COM, or CUSTOMER OPERATIONS MANAGER'S position. Thus, your constructive input would be appreciated!

Shop Steward

Shop Steward

n. A designated EMPLOYEE who represents all other STORE EMPLOYEES at UNION meetings, and who can provide additional information about that organization, as well as supply a booklet detailing all terms of the employment contract.

SOM

SOM

n. See SERVICE OPERATIONS MANAGER.

Stock Clerk

Stock Clerk

n. A STORE EMPLOYEE who works for the GROCERY MANAGER and whose principle responsibility is to STOCK the SHELF.

Store Manager

Store Manager

n. The most-senior person in charge of the whole STORE. See also MANAGER-ON-DUTY.