Showing posts with label ~r:new. Show all posts
Showing posts with label ~r:new. Show all posts
Security
Security
n. The DEPARTMENT with oversight responsibilities for the lawful behavior of all EMPLOYEES and CUSTOMERS.NOTE: The STORE'S Security force operates mainly under cover, and works in cooperation with local law enforcement. I have seen several people arrested for SHOPLIFTING over the years, as well as seen EMPLOYEES terminated for inappropriate behavior.
WARNING: Some people can be very dangerous when confronted. So, observe, yes, but then immediately notify a MANAGER of anything unusual or suspicious. Don't ever take it upon yourself to attempt to apprehend anyone.
WARNING: Some people can be very dangerous when confronted. So, observe, yes, but then immediately notify a MANAGER of anything unusual or suspicious. Don't ever take it upon yourself to attempt to apprehend anyone.
Security Camera
Security Camera
n. For safety and security purposes, video cameras monitor and tape activity throughout the STORE and its environs, including the parking LOT, LOADING DOCKS, DEPARTMENT BACKROOMS, and so on.NOTE: Upon walking into the STORE, you can see yourself on a video monitor. This is known as sending folks a message. However, there are some who still don't get it. A few have learned the hard way that the STORE'S video tapes can and have been used for criminal prosecutions as well as internal disciplinary actions.
Service Operations Manager (SOM)
Service Operations Manager (SOM)
n. (* DEFINITION GOES HERE *).NOTE: As it happens, I'm told my STORE doesn't presently have anyone in the SOM role. It's been subsumed into the COM, or CUSTOMER OPERATIONS MANAGER'S position. Thus, your constructive input would be appreciated!
Shelf Clip
Shelf Clip
n. A small, clear, more or less C-shaped narrow plastic strip that has a friction grip near one end for holding DISPLAY SIGNS by their edges and which can be gently squeezed to make it slip into a track that runs along the entire length of the front edge of a standard STORE SHELF. Typically used in pairs to hold 3-UPs on END-CAPS and WINGS.NOTE: A special BLACK RACK CLIP variant with curved hook is required to hold 3-UPs on BLACK RACKS. See BLACK RACK CLIP.
Shelf Dividers
Shelf Dividers
n. Thin, upright organizational aids, usually CARDBOARD or PLASTIC, used to help clearly separate similar ITEMS, as between tiny stacked jars of baby food, or boxed packets of gravy mixes, etc. May or may not protrude beyond the SHELF FACE. Usually has manufacturer's BRAND and/or PRODUCT decorations.Shelf Tag Notations
Shelf Tag Notations
n. Any marks or other notes that the PRICE CONTROL DEPARTMENT writes on SHELF TAGS. See also CASE NOTATIONS.NOTE: Needless to say, STOCK CLERKS do not in any way mark or alter SHELF TAGS. That's strictly the job of PRICE CONTROL. Examples of their notations include:
B - See B-ITEM.
DBL - The classic example of a legitimate doubled ITEM—that is, one that appears in two different SPOTS on the SHELF—is organic peanut butter. You'll find it in the peanut butter AISLE, and you'll also find it in the organic ITEMS AISLE. Parmesan cheese, same thing: both in the pasta section and in Dairy. In each case, one of the two TAGS may be marked DBL to alert the person holding the GUN that there's another SPOT to check before ORDERING more. STOCK CLERKS must remember to THROW the ITEM to both SPOTS. Thus it's a good idea to jot down the two locations on the CASE if it's going onto a SPECIALS RUNNER or into BACK-STOCK, to help others MAKE IT GO later on.
DISC. - See DISCONTINUED.
NOF ISP - (“Not On File; In-Store Price”) is the rarest of these notations. I've only seen it once in 3-1/2 years. It's an ad hoc TAG, created as a temporary measure to expedite the sale of what is essentially a remaindered, non-orderable, non-replenish-able ITEM that's otherwise not a candidate for the DISCOUNT RACK. PRICE, weight, size, BRAND and PRODUCT name are all accurate on the TAG, and the ITEM will SCAN properly at CHECKOUT, which is what counts.
(Red Line Strike-Out...) - Reasons to cease or delay ORDERING additional STOCK vary. One might be in anticipation of a known rebranding or packaging change. In each case, check with the DEPARTMENT head if you want to know the specific reason. Meanwhile, THROW to the SHELF as usual.
| Mark | Meaning |
|---|---|
| B | B-ITEM (i.e., soon to be DISCONTINUED) |
| DBL | “Double” (i.e., ITEM is in two SPOTS; don't double ORDER) |
| DISC. | DISCONTINUED ITEM |
| NOF ISP | “Not On File; In-Store Price” |
| (Red Line Strike-Out Through Description) | Do not ORDER |
B - See B-ITEM.
DBL - The classic example of a legitimate doubled ITEM—that is, one that appears in two different SPOTS on the SHELF—is organic peanut butter. You'll find it in the peanut butter AISLE, and you'll also find it in the organic ITEMS AISLE. Parmesan cheese, same thing: both in the pasta section and in Dairy. In each case, one of the two TAGS may be marked DBL to alert the person holding the GUN that there's another SPOT to check before ORDERING more. STOCK CLERKS must remember to THROW the ITEM to both SPOTS. Thus it's a good idea to jot down the two locations on the CASE if it's going onto a SPECIALS RUNNER or into BACK-STOCK, to help others MAKE IT GO later on.
DISC. - See DISCONTINUED.
NOF ISP - (“Not On File; In-Store Price”) is the rarest of these notations. I've only seen it once in 3-1/2 years. It's an ad hoc TAG, created as a temporary measure to expedite the sale of what is essentially a remaindered, non-orderable, non-replenish-able ITEM that's otherwise not a candidate for the DISCOUNT RACK. PRICE, weight, size, BRAND and PRODUCT name are all accurate on the TAG, and the ITEM will SCAN properly at CHECKOUT, which is what counts.
(Red Line Strike-Out...) - Reasons to cease or delay ORDERING additional STOCK vary. One might be in anticipation of a known rebranding or packaging change. In each case, check with the DEPARTMENT head if you want to know the specific reason. Meanwhile, THROW to the SHELF as usual.
Spinner Rack
Spinner Rack
n. A free-standing DISPLAY which can potentially turn freely about a vertical axis, allowing the inspection of various ITEMS typically affixed to columns of clips, somewhat like a carousel of J-HOOKS or CLIP STRIPS.Stack-Cut
Stack-Cut
v. To make multiple BASE-CUTS all at once on a STACK of plastic-wrapped CASES containing CARDBOARD TRAYS, in order to save time. —n. Any such multiple cuts. See also BASE-CUT, BOX CUTTER, H-CUT, LIFT-CUT, PEEK-CUT, SHARK-CUT, TAPE-CUT, TOP-CUT, TRAY-CUT, WINDOW-CUT, X-CUT.NOTE: Candidates? Stack-Cuts are most often used when THROWING LOAD, because, except for SPECIALS, the presumption is it will all GO. So, multiple, non-identical CASES containing jars of spaghetti sauce, jars of baby food, cans of cat or dog food, and so on are a pretty safe bet.
On the other hand, multiple identical CASES of any ITEM should be investigated before you cut! They are likely to be a SPECIAL, ON-SALE ITEM, where the extra CASES are to be held in reserve on the SPECIALS RUNNERS or STACKED OFF on the SALES WALL in the BACK ROOM in order to periodically replenish DISPLAYS and/or the SHELF.
So, your goal is to save time, yes, but it's also to keep all unused and partial CASES as intact as possible in order to minimize STORE DAMAGE while PRODUCT gets moved around. See also H-CUT.
On the other hand, multiple identical CASES of any ITEM should be investigated before you cut! They are likely to be a SPECIAL, ON-SALE ITEM, where the extra CASES are to be held in reserve on the SPECIALS RUNNERS or STACKED OFF on the SALES WALL in the BACK ROOM in order to periodically replenish DISPLAYS and/or the SHELF.
So, your goal is to save time, yes, but it's also to keep all unused and partial CASES as intact as possible in order to minimize STORE DAMAGE while PRODUCT gets moved around. See also H-CUT.
Store Brand
Store BRAND
n. “Me too” products or product lines which the STORE commissions manufacturers to produce and then offers along side the manufacturers' and others' better-known BRANDS, but for which the STORE reaps higher profit MARGINS, e.g., by minimizing advertising costs, etc. Also PRIVATE LABEL. See also BRAND.NOTE: Like they say about beauty, I think CUSTOMER SATISFACTION is also in the eye of the beholder. Some folks seem to think all Store Brands are inferior to their national Brand counterparts. I don't know about that, but I do know Store Brands are generally a lot less expensive! Where I work they currently include:
| Store Brand | Category |
|---|---|
| CareOne® | Health & Beauty |
| Companion® | Pet Food and Care |
| Guaranteed ValueTM | Various; Bargain Items |
| JaVaNa® | Coffee |
| KaPop® | Popcorn |
| Nature’s Promise® | Organic Foods |
| Smart LivingTM | Household, Entertainment, etc. |
| (Store Name)® | Various; Canned Goods, Cookies, Crackers, etc. |
Store Directory
Store Directory
n. A bi-fold sheet of printed paper that opens to show both a pictorial map of the general layout of the STORE and an index listing key PRODUCTS and the AISLES where they may be found. See also PHONE LIST.NOTE: The layout from one STORE to the next varies widely, so each Store Directory is unique to that particular STORE.
Swell Allowance
Swell Allowance
n. A VENDOR-issued credit to the STORE, which is issued in advance as a percentage of each ORDER, and against which the STORE may internally deduct losses for such things as goods received in damaged condition, goods which go OUT-OF-DATE before they're sold, and so on. Compare RECLAMATION.NOTE: This is not an issue that STOCK CLERKS normally deal with. RECEIVERS do. But it's interesting, nonetheless.
VENDORS like a Swell Allowance, because they issue the fixed percentile credit based on the size of the ORDER, and that's that. They don't have to worry about any further niggling. From the point of view of the STORE, however, a Swell Allowance isn't really all that “swell.” That's because the STORE would much prefer to receive full credit for any such losses. On the other hand, such a carte-blanche credit issued in advance does pose an opportunity for the STORE to make additional profit—for instance, should an entire LOT be received in good condition, and then MOVE before any of it goes OUT-OF-DATE. Plus, it does mean less paperwork (i.e., time, trouble, and expense) for both parties. So, a Swell Allowance is a compromise, and represents a delicate balance among and between the various cooperative and competing interests of both parties.
VENDORS like a Swell Allowance, because they issue the fixed percentile credit based on the size of the ORDER, and that's that. They don't have to worry about any further niggling. From the point of view of the STORE, however, a Swell Allowance isn't really all that “swell.” That's because the STORE would much prefer to receive full credit for any such losses. On the other hand, such a carte-blanche credit issued in advance does pose an opportunity for the STORE to make additional profit—for instance, should an entire LOT be received in good condition, and then MOVE before any of it goes OUT-OF-DATE. Plus, it does mean less paperwork (i.e., time, trouble, and expense) for both parties. So, a Swell Allowance is a compromise, and represents a delicate balance among and between the various cooperative and competing interests of both parties.
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